PDPC’s Advisory Guidelines for Real Estate Agency Sector

Sector Specific Advisory Guidelines

Following a public consultation exercise, the Personal Data Protection Commission (PDPC) has finalised and published the Advisory Guidelines for the Real Estate Agency Sector. The guidelines are available for download from PDPC’s website on advisory guidelines.


Developed in consultation with the CEA, and incorporating inputs from the industry, these guidelines aim to address the unique circumstances faced by the real estate agency sector in complying with the Personal Data Protection Act (PDPA) and its Do Not Call (DNC) provisions. The examples and scenarios, though not exhaustive, will be useful as a guide for salespersons in the course of their estate agency work.

Should you require further assistance on the PDPA, please call the PDPC’s Hotline at 6377-3131 during office hours (Mondays to Thursdays, 8:30am to 6pm / Fridays, 8:30am to 5:30pm) or send your queries to info@pdpc.gov.sg.  If you had not done so, you and your salespersons can attend training programmes on PDPA matters, as outlined in our earlier Circular dated 30 Apr 2014.




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