Tag Archives: salesperson

Things you should know about property agents

For many of us, our homes is the single most expensive investment we will ever make in our lives. In fact, since we already have or will be spending a huge fortunate on housing, you would expect a certain level of knowledge or wisdom in this matter. Most of us choose the easiest way out and entrust our property agents to do all the work for us.

Though most property agents are professional and skilled in their trade, as smart property seekers and owners, we need to be able to separate fact from the fiction. Hence, we have gathered common beliefs regarding property agents, and like a good detective, we are on a mission to find out the truths behind these common beliefs.

Common belief #1: It is compulsory to have an agent to represent me in buying or selling properties in the open market

False…but depends on the time and effort you are willing to put in

In Singapore, you are absolutely free to decide whether you want to handle the buying or selling of property on your own, or to engage the services of a property agent.

That being said, unless you are confident and savvy with the paperwork required for property transactions, you will probably be much better off paying the agents to do it for you, saving you the hassle and precious time.

Furthermore, if you are a seller, the whole process of marketing your property and finding prospects to view your house might seem a little daunting. Hence, by engaging a professional, not only will you be spared with the many sales calls made by agents trying to represent you, you could also enjoy the peace of mind knowing that all the paperwork is being done up nicely and in accordance with the ever-changing government regulations.

Common belief #2: An agent recommended by a family member or friend is definitely more trustworthy.
Depends

We all love a good recommendation as it saves us the trouble of searching high and low for one on our own. However, in determining whether a recommended agent is trustworthy, you will have to find out why the agent is being recommended in the first place. Is he being recommended because he is a close friend of your relatives/friends or has he been representing your relatives/friends in their last purchase?

Do not simply take for granted that since the agent is a good friend of your relatives/friends, he will be the best agent for you. Find out more on the agent’s credentials, track records and how long he has been in the industry before jumping to any conclusion.

Most importantly, remember to check that your agent is registered with the Council for Estate Agencies (CEA) via the CEA Public Register or CEA@SG mobile app. This will ensure that he has the necessary knowledge to provide you with professional services and to adhere to ethical practices.

Article contributed by Praise Poh

Salesperson fined for dual representation

Tan Kok Wah David has been fined for representing both the landlord and the tenant in a property rental transaction.

According to the Council for Estate Agencies (CEA), he had collected commission from the tenant and the landlord amounting to $8,800, and was sentenced to a $12,000 fine, in default five weeks’ imprisonment for the charge of dual representation.

Additionally, his registration was subsequently revoked by CEA.

At the time of the offence, Tan was a registered salesperson with the Ancient Nature Home Properties.

Under the Estate Agents Act, it is an offence for estate agents and salespersons to be appointed by both tenants/buyers and landlords/sellers for the same property transaction.

CEA has prohibited the practice of dual representation since November 2010 as it presents a conflict of interest. The ban applies to all property transactions, including residential, commercial and industrial properties.

If found guilty of failing to comply, the penalty is a fine up to $25,000 or imprisonment for a term up to 12 months or both.

The first prosecution case for dual representation was in March 2013.