I AGREE with the latest efforts to regulate property agents . Having retired after being a managing director of two housing agencies, I am privy to the many unseemly practices of unscrupulous property agents.
Needless to say, I had to terminate the employment of some of these agents when their unsavoury practices came to light.
Besides adding an ethical component to the housing agents’ certification, I believe setting a minimum educational benchmark is quintessential, for example, a minimum prerequisite of three O-level credits, like what DTZ has set for its agents.
This would enhance the agents’ ability to discern correct work ethics when it concerns substantial amounts of monies being paid by unsuspecting parties.
Source : Straits Times – 4 Nov 2009