Daily Archives: 19 Oct 2009

Poor service is top grouse against real estate agents

UNSATISFACTORY service from property agents is the top complaint consumers have about them, says the Consumers Association of Singapore (Case).

Unsatisfactory service from property agents is the top complaint among consumers. — ST PHOTO: JOYCE LIM

New figures released to The Straits Times show about four out of 10 complaints in the past three years were due to agents failing to give proper advice or to carry out duties for consumers, such as submitting relevant documents.

The next most common type of complaint was failure to honour agreements. This made up 15per cent of complaints from January to September – up from just 3per cent of complaints in 2007. Continue reading

15 Nee Soon South blocks in line for lift upgrade

MORE than 1,300 households in Nee Soon South may get lift landings on every floor and a facelift to their estate soon – if at least three in four residents from the selected blocks agree to it.

The households, from 15 blocks of HDB flats in Yishun Street 81, were selected for the Lift Upgrading Programme (LUP) and Neighbourhood Renewal Programme (NRP).

The two projects cost $23 million in all – $4 million for the NRP and $19million for the LUP.

Announcing the new projects yesterday, Ms Lee Bee Wah, an MP for Ang Mo Kio GRC and adviser to Nee Soon South grassroots organisations, said that more than $50million has already been spent on revamping the lifts in Nee Soon South. Continue reading