Daily Archives: 14 Oct 2009

Gnashing pain of taking over a new HDB flat

MY HUSBAND and I acquired an HDB flat two months ago. We were told, as standard practice, to check for and indicate any defects within seven days of acquiring the keys or before renovation work started.

We found five minor defects initially. However, as these were rectified, more seemed to crop up each time we went back to check on the repair work. And we are disappointed with the conduct of the HDB’s contractors. We found cigarette butts on our air-con ledge and the coins we placed on the floor as a ritual during the Hungry Ghost month were thrown away.

What checks does HDB carry out before it hands over the flat to owners?

I had specified that the hollow tiles be filled and the work be carried out by a parquet specialist. The HDB promised to see to it, but it was done by a foreign worker whose foreman told him only to rectify the defects. Now, our renovation plan is delayed again.

Hazel Koo (Mrs)

Source : Straits Times – 14 Oct 2009

Sellers can try mystery caller test to check on their property agents

WE THANK Ms Kwok Yoke Pui for her Forum Online letter yesterday, ‘Commissions and property agents’.

The Singapore Accredited Estate Agencies’ (SAEA) position expressed in an earlier letter last Friday (’1 agent for buyer, seller: OK, but get written consent’) was that if sellers and buyers wish to appoint estate agents to assist them in their HDB resale transactions, they should be separately represented by estate agents of their choice to avoid a situation of conflict of interest.

An estate agent should act and collect commission only from one party to the transaction, who could either be the seller or the buyer. We had then suggested an exception to permit dual agency if the sellers and buyers are both aware and consent to the appointment of the same agent, preferably in writing. Such a practice, including separate agents of the same agency acting in the same transaction, for example, can be found in some states of the real estate industry in the United States. Continue reading