Tag Archives: landlord

How to be a good landlord : Understanding your tenant’s needs

With a surplus of people looking for homes to rent, landlords in Singapore cannot truly afford to be picky if they have intention of making some money.

Regardless of whether you live in the house with the tenant or not, there are certain things you will need to do on your part to ensure that your tenant is comfortable.

Think of your home as a hotel and you as the concierge, maintenance person and security and you might understand just what being a landlord entails.

1. Equality: In Singapore, some landlords tend to adopt a racial stance by insisting that only if the potential tenant is of a specific race, should he then apply. For a multi-racial society, not only is this sad but unethical and racially insensitive.

All applicants must be considered and reviewed based on merits and characteristics and not on something as superficial as race, profession or age.

2. Fix her up: Some places that are being rented out look worthy of a demolition ball. Even if it is an old building, you as the landlord need to ensure that the unit you are renting out is liveable. This means it has to be clean, has proper sanitation, electricity, light, space, free of dust, pests and possibly more.

If you cannot see yourself living there, then you should not impose such poor conditions on someone else.

3. Improvements: Just because you’re not living in the house does not mean you should not improve it. Your unit is an investment and investments grow when its value is enhanced. Besides, if you intend to increase the monthly rent, justify it by adding new features your tenant would benefit from. Of course, before you do this you will need to alert or discuss with your tenant first.

As the person who is paying and living there, your tenant has a right to know of your plans for the home as it will directly affect him.

4. Expectations: If you expect your tenant to take care of your unit and be of a certain standard, then you will need to set that standard by treating your tenant as a customer and as a fellow human being instead of just a monthly pay check.

5. Listening ear: Check up on your tenant from time to time. Find out if he is comfortable, if everything is working and if he has any problems.

If you can assist with things pertaining to the home, do it. The importance of listening to your tenant cannot be adequately explained.

Just remember the hotel metaphor and provide your tenant with good customer service. After all, if he is happy, so are you.

6. Deposits: Unless it was explicitly stated in the contract and made known verbally to the tenant at the point of signing that all deposits will be used for any upkeep or maintenance that is directly the fault of the tenant, you must never hold onto the deposits and create new rules to keep it during the tenancy. Give it back when the time is up.

Being a good landlord is easy. All the above guidelines are basic human courtesies we would extend to relatives and friends so remember to do the same with someone who is your customer.

Go to : Winning over tenants

Go to : Working out the right rental price

How to Maximize Your Property’s Rental Yields

When I raise my rental income, I do it with my eyes closed. The minute I look in my tenant’s sad, watery eyes, I end up feeling like a war criminal. Or maybe I’m just lying, and won’t admit I’m a spineless wuss who backs off when they threaten to “leave and set fire to this dump”. (Hint: I go there with a fire extinguisher). But both ways suck, so how do you maximize your rental yields?

So for another $500 a month, the front door will actually lock?

The Three Methods

There are three methods for a landlord to maximize rental yields.
These are:

  1. Raise Rental Income (Difficult)
  2. Decrease Vacancies (Somewhat challenging)
  3. Decrease Overheads (Easiest of the three)

The third method should be constantly reviewed. You want to be keeping overheads down all the time. Here’s some pointers on each of the three:

1. Raising Rental Income

There’s plenty of ways to raise rental income.  Exactly zero of them are easy.

It usually involves high capital expenditure, because it means splurging on upgrades and extras. And there’s no guarantee what the returns will be. Some ways to raise rental income are:

Just Raise the Rental

Straight up ask the tenants for more money. Because you’re in this to make money, not friends.

Before doing this, check rental rates in surrounding properties. You might get away with charging more than other landlords, if you have the right justifications. But frankly, even charging 10% more is a major challenge. Getting money from tenants is like pulling teeth from a live tiger.

If you don’t have time to research and bargain, consider getting a property agent to do it for you.  At the very least, get them to run a rental appraisal.

Interior Design

The right renovations could raise rental income. But this is hard to quantify. I can’t tell you, for instance, that marble counter-tops will raise your rental income by $X per month.

Most renovation packages cost about $30,000. If the designer has an unpronounceable or vaguely French name, it’s probably triple that. So even if renovations do raise your rental income, it might be a while before the rent covers the design costs.

I asked property investor Charlie Sng about renovations:

“You can raise your rental income by providing a fully furnished unit. So go for an inexpensive design, one that provides all the tables, chairs, cupboards and whatnot.  But don’t go overboard. No point paying $100,000 for a top designer, because there’s a cap to how much rent you can charge. I think a lot can be done with $20,000.”

Charlie says a “nicer” unit could have higher rental rates; up to 10% higher than surrounding properties. But again, no guarantees.

Upgrade to Match Tenant Needs

Protip: Avoid tenants who use words like “splatter-proof”.

You can do this if you know your tenants’ demographic (e.g. Are your tenants mostly students in a nearby University? Expat white collar workers? Blue collar workers?)

Try to include features that demographic will appreciate. Property agent Marcus Seet says:

“Students tend to appreciate things like Wi-Fi or cable channels. Retirees not so much. So if I know I have good catchment for that demographic, I might consider bearing the cost of such things.

In the last unit I rented out, the owner left his Xbox and games library there for the student tenant, which was much appreciated!

I might be able to charge higher rental rates, which more than compensates for the small extras. At the very least, it might reduce vacancies.”

2. Decrease Vacancy Periods

Vacancies create huge dents in rental yield. Fortunately, these aren’t common in Singapore; we’re land scarce, so most landlords have hordes of prospective tenants.

But some people, you know…they can’t find a heat stroke in a desert. So these methods are for them:

Lower the Rent

It might seem paradoxical. But let’s put it this way:

Say your property’s rental value is $4,500 a month, but you can only get tenants at $4,000 a month. Maybe nearby construction work lowered its value. So you lose $500 a month, and that sucks.

But if you insist on charging the full rate, and get no tenants, you’re losing $4,500 a month. A single vacant month would do more damage than nine months of undercharging. So while it hurts to lower the rent, it’s worse if you don’t.

Brace yourself for the occasional need to do it.

Maintenance is Key

Never skimp on maintenance. Charlie Sng explains why:

“I can tell you that if a place looks like the dog house, even if you lower the rent tenants will not want it.  If I offer you cheap rent, but the place is run down, the taps are rusty, the toilet is disgusting… will you take it? If you are like most tenants, you will say forget it, I rather spend more and be comfortable. They have to sleep there you know! I find the most important things are the front door, working power outlets, the air-con, and simple cleanliness. Every year I will re-polish the surfaces, and I don’t allow for any cracked tiles. If you don’t spend to maintain, you won’t even have tenants. What rental yield?”

Charlie adds that older resale flats, despite their good location, tend to have higher maintenance needs. Newer units require fewer replacements and upgrades.

If you’re renting out a condo, you’ll need to evaluate the management committee.

3. Decrease Overheads

The lower your home loan repayments, the higher your rental yield. You might consider refinancing into a cheaper home loan, especially if you foresee vacancies or drops in rental value.  Another way to lower overheads is to control maintenance costs.

For example, using paint instead of wallpaper: If the wallpaper peels, and you can’t find something similar, you’ll have to strip it all off the walls and lay a new pattern. With paint, it’s cheap to paint over peeling patches.

Likewise, using wider tiles can mean less grouting (the spaces between tiles) to clean. For more such information, raise your maintenance concerns to a contractor or an Interior Designer.

Source : Yahoo