Homeowners upset about DBSS delay

Owners of Centrale 8 – a Design, Build & Sell Scheme (DBSS) development in Tampines – are unhappy about the delay in getting the keys to their new flats, said media reports.

They received a letter from developer Sim Lian Group in February informing them the keys will be given to them in May or June.

June is now over and they have yet to receive their keys. Some are scrambling to find alternative housing arrangements after the leases of their rental homes ended last month.

However, they are actually getting their flats ahead of schedule, given that the expected Temporary Occupation Permit (TOP) for the development was initially set for October, but was brought forward to June.

Early last month, Sim Lian Group also informed the homeowners of the possible delay in receiving their keys due to the vesting process – which involves transferring the development site to the HDB for lease administration as well as to the Town Council for maintenance of the carparks and common areas.

“Buyers should note that the expected vacant possession date is an estimated one and actual delivery of vacant possession may occur before or after the vacant possession date,” said a spokesperson from Sim Lian Group.

Industry experts said developers are unlikely to issue such letters to buyers unless they are completely sure of the dates.

This is because “owners might commit to the date given and, if the deadline is not met, the reputation and credibility of the developer would be doubted,” according to ECG Group Chief Executive Eric Cheng.

However, the developer is not in the wrong as long as it has not violated the legal date of completion.

With this, he advised owners to be cautious and “not take these dates as foolproof.”

Professional practice when marketing projects

Professional practice when marketing projects

The CEA had received feedback on instances of salespersons holding placards near the road kerb that pose road hazard, or distributing flyers in area without obtaining prior approval.

(1) Salespersons shall not do anything that may bring discredit or disrepute to the estate agency trade or industry; and

(2) Salespersons shall conduct their business and work with due diligence, despatch and care, and in compliance with all laws including statutory and regulatory requirements, practice circulars and guidelines.

Distribution of flyers is allowed only in specific locations of designated SMRT stations and SMRT bus interchanges.

Salespersons are required to seek prior approval from LTA, as SMRT is the operator. Distribution of flyers is not allowed at SBST Bus interchanges and SBST MRT stations.

Dummy advertisements and Advertising with consent by developers

Advertisement of a property shall be done only when there is an actual property to be marketed.  Salespersons shall not advertise any property that is no longer available for sale or letting. If salespersons are advertising developer’s units for rental or sale, they are required to seek the developer’s prior approval before advertising the developer’s properties. Salespersons are to retain proof of the approval to advertise.

Marketing foreign properties by estate agents involving third parties

If an estate agent secures a foreign project through a third party, it must ensure that due diligence on the project and the developer, including on the third party, is performed before marketing the property. If the EA is unable to perform due diligence, then the EA should not market the property.

If the third party is not licensed with CEA, then the third party is not allowed to conduct estate agency work in Singapore. Licensed EA cannot be present in name only and cannot let the third party perform estate agency work as the third party is not licensed with CEA. The estate agency work is to be done by the estate agent and salespersons deployed must be conversant with the facts and processes for marketing foreign property.