Category Archives: CEA

Agent punished for misleading potential buyer

Registered salesperson, Ho Wee Chun, Eugene, was disciplined for misleading a potential buyer that her offer was rejected, bringing disrepute to the real estate agency industry. At the time of offences, Ho was a salesperson with PropNex Realty Pte. Ltd.

Ho represented the potential buyer in purchasing a property and conveyed her offered price to the seller’s salesperson. However, before getting a response, Ho informed the potential buyer that her offer was rejected, when in fact it was still being considered.

After the seller’s salesperson informed Ho that the potential buyer’s offer had been accepted, Ho did not update the potential buyer. Instead, he tried to get her to increase her offer. She requested Ho to notify the seller that she would take up a bridging loan in order to raise her offer. In exchange, she wanted a longer period of four weeks to exercise the Option to Purchase. Ho then misled the potential buyer that he had informed the seller’s salesperson of her request, when this was not the case.

Subsequently, Ho avoided all attempts by the potential buyer to contact him. He then liaised with a salesperson from his own estate agent to purchase the property at the same price offered by the potential buyer. He represented his colleague to deliver the cheque and offer letter to the seller’s salesperson.

Ho then informed the potential buyer that the property had been taken. He misled her to believe that his colleague had marketed and closed the transaction for the eventual buyer, when he was the one who had done so.

Ho has brought disrepute to the estate agency industry, which is a breach of the Code of Ethics and Professional Client Care. He was sentenced to a financial penalty of $11,000 and a suspension of seven months, with two other suspensions of six months and one month running concurrently. He was also ordered to pay fixed costs of $1,000.

$1.5 mill commission from record condo sale

A young property agent by the name of Shirley Seng would have received a hefty commission of about $1.5 million after selling a penthouse at Le Nouvel Ardmore for $51 million in April 2015, media reports said.

The transaction at the 43-unit freehold condominium is believed to be a local record-setter, with the penthouse sold to Alibaba’s co-founder Sun Tongyu, a Singapore permanent resident. Read more > SOLD: $51 million Ardmore Park penthouse

According to the PropNex agent, the tycoon was referred to her by a client whom she had previously served at Marina Bay Residences. Despite having less than five years of experience in the job, Seng was able to get to know wealthy clients as she had brokered several rental deals in the Marina Bay and Orchard areas.

Even though the 26-year-old agent has already become an overnight millionaire, Seng said she doesn’t plan to take a break.

“This deal is good money, like hitting the jackpot. But this is my lifelong career; if I go for a long holiday now, I may lose my clients when I return,” said the Nanyang Polytechnic graduate.

In fact, she brokered another seven transactions this month, in addition to the 16 she recorded in April. It is estimated that she made about $1.7 million in commissions from 53 deals since joining PropNex in January, but most of them involved leasing.

She previously worked at HSR International Realtors for four months, and spent another four years at ERA Realty.

When asked for her secret in dealing with affluent clients, Seng said that property agents should be time-conscious. “Speed is crucial. I always try to get back to them within one to two hours. I want to let them know that they are my priority.”