Category Archives: CEA

Council for Estate Agencies to start operations on October 22

Legislation has been passed to set up a new statutory board to regulate the real estate agency industry.

Speaking in Parliament on Wednesday, National Development Minister Mah Bow Tan said the Council for Estate Agencies (CEA) will start operations on October 22.

It will take over the Inland Revenue Authority of Singapore’s (IRAS) role of licensing estate agents and implement a new regulatory framework for real estate agencies.

Under the new framework, all sales persons will have to register with CEA from January 1 next year before they can start work.

As part of the registration criteria, they will need to have a minimum of four GCE “O” Level passes or equivalent and also pass a mandatory CEA examination for salespersons. They must also not have criminal records for fraud or dishonesty.

The framework also provides enhanced licensing conditions for estate agents.

CEA will start accepting applications for licences from November 1. IRAS will not accept applications for House Agent’s Licence from September 30. Existing estate agents with a valid House Agent’s Licence issued by IRAS will be deemed licensed by CEA until end of this year. They can apply to CEA for a new licence from November 1, before their current licence expires on December 31.

Newly-registered sales persons will need to attend a compulsory examination preparatory course before they can take the new CEA examination. The course will be available from November and will be conducted by CEA-approved course providers. Those who have passed an industry examination such as the Common Examination for House Agents, the Common Examination for Salespersons and the Certified Estate Agent Examination will not be required to take the new CEA examination.

The licensing fees for estate agents will range from S$300 to S$3,000 per annum and the fee is tiered. The annual registration fee for each salesperson is S$230.

Mr Mah said his ministry has briefed industry players on the key changes and prepared them ahead of the new framework that aims to boost standards of professionalism in the industry.

He said: “While the majority of estate agents and salespersons are providing professional services, a few black sheep have seriously tarnished the image of the industry, undermined consumer confidence, and hurt the interest of consumers that they are supposed to represent.

“The purpose of the new regulatory framework is not just to safeguard consumers against errant agents, but also to preserve the integrity of the industry.”

PROPOSED KEY ELEMENTS OF NEW REGULATORY FRAMEWORK

  • New Statutory Board – Council for Estate Agencies – to strengthen regulation of real estate agency industry
  • Enhanced Licensing for Estate Agencies

  • Singapore Citizen or Permanent Resident (current)
  • At least 3 years of working experience (enhanced)
  • Completed at least 30 property transactions in past 3 years, of which at least 10 must be private properties and at least 10 must be HDB flats transactions (enhanced)
  • Major shareholder of the applying agency (current)
  • Register its business with ACRA (current)
  • Not to register a name which is similar to existing agencies (current)
  • Pass examination for licensees or equivalent qualifications (current)
  • Have minimum 4 GCE ‘O’ Level passes or equivalent (new)
  • Fulfill fit and proper criteria (new) such as
    1. Must not be an un-discharged bankrupt;
    2. Must not possess criminal records involving fraud or dishonesty;
    3. Must not have previous track record of complaints or convictions
  • Put in place systems and processes to ensure proper management of business and agents (new)
  • Be covered under a Professional Indemnity Insurance (new)
  • Must not be a licensed moneylender or an employee of a licensed moneylender (new)

  • Registration of Agents through their Agencies

  • Singapore Citizen or Permanent Resident
  • Must be at least 21 years old
  • Not be registered with another agency or be an existing licensee of an agency
  • Have minimum 4 GCE ‘O’ Level passes or equivalent
  • Pass examination for estate agents
  • Undertake mandatory continuing professional development
  • Fulfill fit and proper criteria such as
    1. Must not be an un-discharged bankrupt;
    2. Must not possess criminal records involving fraud or dishonesty;
    3. Must not have previous track record of complaints or convictions;
  • Must not be a licensed moneylender or an employee of a licensed moneylender

  • Regulations on Conduct of Real Estate Agency Work

  • Code of Ethics and Professional Conduct
  • Standard prescribed estate agency agreements
  • No dual representation

  • Mechanisms for Discipline and Dispute Resolution

  • Disciplinary actions such as warnings, fines, suspension and debarment
  • Dedicated dispute resolution mechanism covering both mediation and adjudication

  • Public Education

  • Agent identification card
  • Public registry of agencies and agents

See Also : NEW STATUTORY BOARD TO BE FORMED