In its first press conference held since a series of disputes and problems started more than a year ago, the consortium tasked to install and activate high-speed fibre broadband in Singapore today pointed to its dispute with key sub-contractor SingTel to explain its unsatisfactory performance.
OpenNet, which has been hit by installation delays and long wait times for customers, also blamed a lack of market information from internet service providers.
This morning, chief executive Mr Khoo Chin Hean said that a dispute resolution process has been started with SingTel to seek some closure to disputes the two companies have been facing. He said that “some aspects of its performance” had been affected by the dispute.
In response to calls to engage more contractors to ease the crunch, Mr Khoo said OpenNet’s relationship with SingTel might be damaged in doing so, and the “intricately connected” system may not provide such an ideal backdrop for different contractors.
Responding also to a court case the company initiated against the Government, he declined to comment on what it is about, except that it is not regarding the problems it had been embroiled in – namely activation capacity and installation quotas.
Source – TODAY
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