There were a deluge of cases lately about rogue HDB contractors claiming they are appointed by HDB to carry out work in public flats which includes the changing of doors, gates and windows; installation of security systems; and repair of spalling concrete.
The bogus contractors usually target HDB estates undergoing upgrading works, said the board. HDB said it does not track the number of such complaints but at least one suspected rogue contractor has been caught by the police.
Some of the victims are elderly who easily deceived by the fraudsters producing bogus “permits” from HDB to carry out the purported work which is usually shoddily done.
They also paid over-the-market prices for the works done as they were ignorant about the market rates. Furthermore, they were led to believe that HDB-approved contracts will not con them.
How to verify the identity of HDB Contractors :
1. HDB will inform flat owners in advance whenever there is maintenance or rectification work to be done within a flat.
2. Residents will be notified of the appointed contractor’s details and the schedule of work to be done, through notices posted at the notice boards at the block concerned.
3. HDB officers are also issued with a staff card bearing their photograph, which they use to identify themselves. If their work seems suspicious, residents can ask to see the staff card or call the HDB branch office service on 1800-225-5432 to verify the identity of the officer.
Source : Temasek Review – 7 Sep 2009
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