A new S$1 million training centre for Singapore’s retail industry has opened in the heart of the Orchard Road shopping belt.
The 313@Somerset Training and Career Centre is run by Australian property firm Lend Lease with SPRING Singapore and the Workforce Development Council.
The new Training and Career Centre is located across the road from the 313@Somerset retail mall and it aims to raise service standards in the local retail industry.
It will offer courses accredited by the Workforce Development Agency to people working in the retail sector in areas such as customer interaction.
But Lend Lease said service training is not just about window dressing.
Michael Kenderes, Lend Lease Development director, said: “It’s also important for a culture that you are trying to create within a centre. It’s really important that customers get consistency in service. If they get consistency in service you get a reputation, and you become a sustainable business.” Continue reading
